GCash, Maya, and COD: Setting Up Philippine Payment Methods on Shopify

If you sell to Filipino customers, your payment options can make or break your conversion rate. Many shoppers in the Philippines still prefer cash on delivery, and e-wallets like GCash and Maya have become everyday payment habits. The good news: Shopify can handle all of these. Here's how to set each one up.

Cash on delivery, the manual payment method

COD is set up in Shopify as a manual payment method, and it's one of the easiest wins for a Philippine store.

1. From your Shopify admin, go to Settings > Payments.
2. In the Payment providers section, select Cash on Delivery (COD) from the manual payment methods.
3. Add Additional details that display next to the method at checkout, and Payment instructions that appear on the order confirmation page.
4. Activate the method.

Two things worth knowing. First, Shopify doesn't charge third-party transaction fees on manual payments. Second, COD orders show as unpaid on your Orders page, so your team needs a clear process for marking orders as paid once the cash is collected, before or after fulfillment depending on your workflow.

You can also create custom manual payment methods, which is handy for bank transfers or other arrangements where you collect payment yourself. Just note that names like "Bank Deposit", "Cash", and "Cash on Delivery (COD)" are reserved and can't be reused for a custom method.

GCash and Maya, through payment providers

E-wallets are connected to Shopify through payment providers that support them, rather than as standalone toggles. The providers you see in your admin depend on your store's country, so a store set to the Philippines gets the list relevant to the Philippine market.

1. Go to Settings > Payments.
2. Open the provider picker. Depending on your setup it's labeled Choose a provider, Add provider, or See all other providers.
3. Search for the provider you want, select it, and enter the account credentials from that provider.
4. Activate and save.

Provider lineups change regularly, so before you commit, check Shopify's payment gateways page and filter it to the Philippines to see the current options. Sign up with the provider first and complete their verification, since approval is on their side, not Shopify's. Also note you can only have one credit card payment provider active at a time, so pick one that covers the mix of wallets and cards your customers use.

Don't forget the basics

Whatever combination you choose, a few habits pay off:

• Run a test order through every method you offer, including on mobile, where most Filipino shoppers browse.
• Show accepted payment logos on your product pages and footer, not just at checkout. Knowing GCash or COD is available earlier reduces drop-off.
• Review your payment mix in your analytics every month and adjust. If COD dominates, tighten your confirmation process. If wallets grow, make sure payouts and reconciliation are clean.

The bottom line

Filipino customers buy when paying feels familiar. Offering COD alongside GCash and Maya removes the biggest friction point at checkout, and none of it requires custom development.

Jumpweb Digital is a Shopify Experts agency based in the Philippines. If you'd like your payment setup reviewed or configured end to end, get in touch.